
Captain Block: Priority Shopify & eCommerce Support (20 Hours)
✈️ Includes 20 hours of executive-level Shopify & eCommerce leadership—strategy, prioritization, and hands-on execution where it matters most.
Best suited for Shopify & eCommerce businesses doing $1M+ in annual revenue.
Additional Captain Blocks may be available with prior approval, based on capacity.
New clients typically begin with a Flight Hour or Co-Pilot Block to ensure fit before moving into Captain-level support.
When your business reaches a certain level, progress isn’t about doing more — it’s about making better decisions, faster.
The Captain Block is designed for established Shopify & eCommerce brands that need priority access, strategic oversight, and trusted execution support without the noise or chaos of managing multiple vendors.
This is high-touch, senior-level support for founders who want clarity, momentum, and a steady hand guiding the big decisions.
With the Captain Block, you’re not just buying hours — you’re securing focused capacity, strategic leadership, and priority support for your business.
I help you:
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Cut through complexity
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Prioritize what actually moves the needle
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Navigate growth decisions with confidence
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Keep teams, tools, and channels aligned
This is for founders who value perspective, structure, and calm execution at scale.
What’s Included in the Captain Block
The Captain Block includes 20 hours of priority, strategic Shopify & eCommerce support, designed for established brands that need senior-level guidance and execution.
Your time may be used for:
- Strategic planning & decision-making support
- Shopify optimization, architecture, and advanced workflows
- Paid ads guidance (Google, Merchant Center, Bing)
- Email & retention strategy (Klaviyo audits, flow optimization, campaigns)
- Conversion rate optimization (especially mobile)
- Analytics, KPIs, and performance review
- App evaluation, integrations, and systems cleanup
- Hands-on execution where it meaningfully moves the business forward
This is not task-by-task support—it’s leadership-level involvement focused on impact.
How Scheduling, Time Tracking & Priority Work
Captain clients receive priority access within my available capacity.
- Time is tracked transparently in a shared ClickUp project
- Work is prioritized based on impact and strategic importance, not urgency
- Sessions may include Zoom calls, async project work, reviews, or implementation
- Captain Blocks do not expire and may be used over time
To protect quality and bandwidth:
- Captain Blocks are approval-based
- Multiple Captain Blocks may be purchased with prior approval only
This ensures I can give Captain clients the attention this level of support requires.
Is the Captain Block Right for You?
The Captain Block is best for:
- Shopify & eCommerce brands doing $1M+ in annual revenue
- Founders who want a trusted strategic partner, not just execution help
- Business owners managing teams, agencies, or complex systems
- Brands that need clarity, prioritization, and senior oversight
This is not the right fit if:
- You’re looking for unlimited or on-demand support
- You want reactive, last-minute task execution
- You’re still in early-stage experimentation
If you’re unsure, start with a Flight Hour to determine fit before stepping into the Captain seat.
Purchasing Rules & Expectations
To keep this experience focused and effective:
- Captain Blocks are non-refundable
- Purchase does not guarantee availability until approved
- Scheduling begins after confirmation of fit
- Scope may evolve as priorities change—but always with intention
This structure allows me to support Captain clients deeply, calmly, and consistently.
What Makes Captain Different?
The Captain Block is different because:
- You’re not buying hours—you’re gaining strategic altitude
- I help you decide what matters, not just what’s next
- Fewer clients = deeper focus
- Progress over pressure, clarity over chaos
This is where leadership meets execution.

Captain Block: Priority Shopify & eCommerce Support (20 Hours)
Who This is Perfect For
✅ Founders leading established Shopify eCommerce brands
You’ve moved past early-stage experimentation and now need help steering priorities, teams, and growth initiatives with confidence.
✅ Business owners who want strategic leadership—not just execution
You value a trusted partner who can help you decide what matters most, not just check off tasks.
✅ Entrepreneurs managing complexity at scale
Multiple channels, tools, agencies, or team members—Captain support helps bring clarity, alignment, and momentum.
✅ Shopify & eCommerce brands serious about sustainable growth 🚀
You’re focused on improving systems, performance, and long-term results—without burning out or doing it all yourself.
Best suited for Shopify & eCommerce businesses doing $1M+ in annual revenue, or founders operating at a similar level of complexity.
What Working With a Captain Actually Looks Like
Strategy + Leadership Execution
Not just advisor — a strategic thinking partner.
I help you evaluate opportunities, pressure-test decisions, and focus your time, team, and budget on what actually moves the business forward.
Executive-Level Guidance & Decision Support
Clear, candid guidance grounded in real-world experience.
You’ll understand what to do, why it matters, and what to ignore — so decisions feel calmer, faster, and more confident.
Growth Systems & Performance Oversight
Strategic oversight of the tools, channels, and systems driving growth.
From ads and retention to analytics and infrastructure, we align execution with long-term goals—not short-term noise.
Accountability, Clarity & Momentum
A shared workspace to track priorities, decisions, and progress.
This isn’t micromanagement—it’s measured momentum, so nothing slips and focus stays sharp.
Let customers speak for us
FAQs
Who is the Captain Block best for?
The Captain Block is designed for established Shopify & eCommerce brands—typically doing $1M+ in annual revenue or operating at a similar level of complexity.
It’s best for founders who want strategic leadership, clear prioritization, and senior-level guidance—not just execution support.
What payment methods do you accept?
We accept all major credit and debit cards, plus accelerated checkout options including Shop Pay, Apple Pay, Google Pay, PayPal and Venmo.
PayPal may allow payment via linked bank accounts, depending on your PayPal settings.
If you have questions about payment options before purchasing, feel free to reach out.
How do I get started after purchasing a Captain Block?
Captain Blocks are approval-based to ensure the right fit and focused capacity.
After purchase, you’ll receive a follow-up email to confirm availability and next steps. Once approved, we’ll coordinate scheduling and priorities together.
How can I use my Captain Block time?
Your time may be used for:
- Strategic planning and decision support
- Shopify architecture and optimization
- Paid ads, retention, and growth strategy guidance
- Analytics, KPIs, and performance review
- Systems, tools, and operational improvements
- Focused execution where it drives meaningful impact
Captain support is impact-led, not task-driven.
How is time tracked?
All time is tracked transparently in a shared ClickUp workspace so you can always see:
- What’s been worked on
- How time is allocated
- How much time remains
Clarity and trust are built into the process.
Do my hours expire?
No. Captain Block hours do not expire and may be used over time.
That said, Captain Blocks are designed for steady momentum—not indefinite holding—so we’ll align on priorities and pacing together.
Can I purchase more than one Captain Block?
Possibly—with prior approval.
Additional Captain Blocks may be purchased depending on availability and bandwidth to ensure this level of support remains high-quality and focused.
What if I’m not sure the Captain Block is the right fit yet?
If you’re unsure, a Flight Hour is the best place to start.
It gives us space to assess fit, priorities, and whether stepping into the Captain seat makes sense for your business right now.

Meet Your eCommerce Co-Pilot — Mo Nelson
I’m Monique “Mo” Nelson — your eCommerce Co-Pilot and the founder of ECOMflight.
Before working with founders, I built and scaled an apparel manufacturing business from the ground up — creating three distinct brands, selling direct-to-consumer and wholesale worldwide, and ultimately selling the business.
Since then, I’ve helped 600+ entrepreneurs launch, grow, and scale Shopify and eCommerce businesses as a trusted Shopify Expert & Partner.
Today, I work with founders who want clear priorities, smarter execution, and steady momentum — not guesswork, overwhelm, or one-size-fits-all advice.
Whether you’re growing steadily or navigating complexity, I’m here to help you clear the runway, focus on what matters most, and move forward with confidence.
Onward & upward,
Mo
Ready to lead with clarity—and a strategic Captain by your side?
This level of support isn’t about quick fixes or reactive help — it’s about setting direction, making confident decisions, and executing with intention.
With the Captain Block, you get deep strategic partnership, focused execution support, and high-level guidance to help you steer your business forward with confidence, momentum, and control.
No guessing. No spinning. Just clear priorities and meaningful progress.
✈️ Ready to stop reacting and start leading your business forward?
