Mo was Fantastic! We are very grateful for her candid critical feedback and recommendations to help Terracotta Home Co. improve our website navigation/feel to increase conversions. We look forward to working with Mo and her team in the near future. We would highly recommend ECOMFlight to anyone looking for improvement and that really wants true critical feedback.
Brilliant coaching from Mo! We have been through our store SEO google ads and merchant centre settings and Mo guided us through it all. English is not my first language but Mo was great in explaining everything in a very clear way. I was shocked by how many vital settings and attributes have been missed by the "agency" we assigned to build our site and run ads. Thanks to MOs advise and coaching we fixed issues for a friction of an agency rate! We will definitely be back for more advise. Thanks Mo!'
Mo went over and beyond what we expected for our first call! We knew our website needed some work and our site conversions were low and Mo showed us exactly what we needed to do to see improvement in our numbers. Mo came very well prepared for our call and already had a plan laid out for us. We plan to have another call with her soon.
I am so glad I hired Mo for expert advice regarding my online shop. She gave tangible advice. She was clear and answered questions with well-thought solutions. I couldn’t be happier with this experience! Looking forward to working with this expert in the future!
Mo is just awesome! Provides so much knowledge strategies and support in every appointment. As a result of working together I was able to grow my online platforms and share more of my work with others. I executed on several personal and business goals.I liked being able to share screen and talk real time. I love the calendar feature to be able to make an appointment with Mo. Overall I learned so much but mostly to be more efficient and effective in running my small business online and in person.
Mo was great to work with! She really teaches you how to build and use your website so you dont have to rely on someone else every time a change is needed. She's very good at helping your vision come to life. If there is something you want to implement and she's not sure how to create it on your website she will research to find the best way to make it happen. She seems sincerely interested in your business succeeding and will be honest it you have an idea that she doesn't think will be a benefit.'
Literally the BEST experience with MO!! I had no idea where to start and she walked me through every step with amazing ideas that I hadnt even thought of. Best of all she is always there to help! It's not a "one and done" job for her. She wants to help you succeed in any way she can. And if she doesn't know the answer she does her due diligence to find it out for you. Plus she's always learning and researching ways to drive traffic to your site. Lastly I absolutely LOVE her personality....such a fun person to collaborate with!'
Mo is the best! She is a true shopify expert and she teaches you everything she does so you can learn and duplicate it. Such a patient teacher. Anytime I had a question she went beyond what I needed. Ever since I have been with Mo I see my website getting more traffic. When we were designing my website she took my vision and brought it to life and it was perfect. I told her I would love to have a 🌸 as a pointer and she made it happen. When I get stuck on a step or need clarification she is so patient and professional. If Mo tells you she is going to do something she keeps her word and timeline!! Something I respect a lot.
Mo hopped on to help us about the time we had just started our Shopify website and e-commerce journey. Mo created a safe and easy space to ask questions and walk us through step by step through the best way to title our products to what exactly is SEO and how we can use it to our advantage. We could not have had the launching pad of starting to use this e-commerce platform without Mos help. The insight she provided and thorough video call chats really helped us understand what this new website could do for us. She is very knowledgeable and organized with her approach to where we can utilize our website to the extent we can to better provide for our customers and help us grow in a space that we are new to branch into.'
Mo was an exceptional resource and talent to work with for EYSOM. Full of usable knowledge - Mo was patient in explaining and teaching when necessary. I couldnt have asked for a better collaborator to updating my website and learning how to do it along the way.'
My first Zoom consultation with Mo was awesome! I felt very comfortable talking with her and discussing my thoughts about growing my business. I have a lot of knowledge about the product I developed but I have so much to learn about the business side. It can sometimes be overwhelming to say the least. But I truly believe in my product and really want to know how to market it to consumers. After our video call I am convinced that Mo will be able to coach me on how to become a successful online entrepreneur. She has already provided me with amazing ideas for growth resources to explore and a perspective that is so very insightful. (And..it is often difficult to find someone who is as excited about your business as you are!) Based on the expertise I feel I need right now Mo is the person who can help me develop and grow my business into not only one that consumers recognize as valuable but one that makes me truly proud to own and operate.
She was great and very honest about the work my site need. It what I needed to hear. She was also very professional. I honestly wish I paid for more time. I will definitely will be following up with her and highly recommend her services.
Mo helped us redesign our webpage to prioritize our customers experience and ensured all the backend aspects were set up correctly to enhance our store speed and our understanding of our customers use of our site. Mo is online friendly truly an expert and we would highly recommend her!
We run a home goods and fashion accessories store called Monkey Mind (https://www.monkeymind.shop/) based out of Long Beach CA.
We transitioned to a 100% online business after having had one foot in farmers markets/artisan fairs and another in e-commerce for about an year. For various Pandemic and non-Pandemic related reasons we decided to go fully online middle of 2020.
For us Mos help has been absolutely critical for the success we've had since our launch. In the last few months we have gone from a virtually unknown store in the vast expanse of cyberspace to a small business with a growing customer base. Of course we have a long way to go as a new small business competing against so many online businesses out there but we know finally that we are on the right path doing the right things.
Broadly the following are the areas Mo has helped us most with:
1) Shopify store setup and design guidance.
2) Online marketing and sales guidance.
3) General business strategy advice.
We feel that Mo has been so effective for us for the following main reasons:
1) She's already founded and operated multiple successful online businesses: this means that her advice is grounded in real world experience. Needless to say this is absolutely invaluable in an e-commerce advisor. In fact we feel that this should be one of the primary criteria by which you evaluate an e-commerce advisor.
2) Depth of knowledge: Mo has broad knowledge and technical expertise in everything you need to run a successful online business: sales platforms (in this case Shopify) online marketing advertising online business strategy among other things. If a particular area is not her forte she can refer you to a vetted expert in the field. Often entrepreneurs without a technical background (like us) cannot adequately tell an expert from a charlatan (and there's so many of them in this business!). Mo's referrals have always been absolutely spot on and affordable.
3) Mo has a wonderfully friendly and reassuring personality and delivery style which makes her a highly effective communicator something that's especially important when dealing with abstruse technical details. We always look forward to our sessions with her!
All of this to say we can't recommend Mo highly enough for anybody who's starting an e-commerce business or someone who has an existing business but is feeling lost in the dizzying world of e-commerce. Mo will set your business right!'
Mo is an excellent business mentor that brings unparalleled experience to the table. She helped me navigate and build my Shopify store as well as set up all the essential Google marketing tools. Mo helped me think about the solutions to problems I had not even considered bringing a wise and talented perspective. I most definitely recommend ECOMflights services to anyone needing assistance in taking their business to the next level.'
Mo’s knowledge and expertise in the fields of marketing and ‘how to build a successful website’ and ‘how to grow your brand’ was impressive and refreshing. What I appreciated most is the enthusiasm and concern for the success of my business. But also she is a straight-shooter. She is quickly able to identify what works and what doesn’t work. And as a new business that’s exactly what we need. I would definitely recommend their services especially if you are a new business just getting started.
In one short hour Mo was able to point out about a million things that my site needed in order to be optimised for more conversions. Her insights are spot on her knowledge and expertise is profound and her manner of explaining and communicating really clear and lucid. If your site is generating traffic but not converting sales you definitely Mo to have a look at it!
Super highly recommended!
Knowledge honest reliable clear fast straight forward punctual accurate follow up and immediate execution are all Mos characteristics.
I love working with her because she made me believe that there are still good people in this world. She worked on our website as if it is her private website. The results from working with Mo were simply moving from a stage of having a terrible website into a working and great website that has all the needed apps and features to help us in presenting our company and products in a professional and proper way.
In training sales people we used to say "OHIO" "Only Handle It Once". That is Mo's strategy she handles every issue or problem once and one at a time and make secure any issues or problems are solved. She never left issues for the next time.
When working with Mo I'm sure that no problem she can't handle. Mo reminded me with the old saying "there is no impossible under the sun". If an issue was faced not within her expertise she will immediately contact the customer service of any provider and solve the issue. There is no postponing and no get back to it later.
Definitely highly recommended. If someone wants to build a great website enhance it solve any issue add apps chose the themes or even have a valuable consultation Mo is the one who can do it. It looks like Mo has access to most apps and tools that anyone might need to add to their website.
We suffered with the old website that we had and now we are more than highly satisfied with our new website. Besides Mo always ask if we need any help which makes us feel that we have a great support and always there is an expert that is ready to help at anytime.
Thank you Mo.'
Mo is consistently insightful helpful and enthusiastic about helping you get your store and business to the next level. If she cant do something in the set time you have with her she will get things done outside of it. I enjoyed every session I had with her and came away with lots of actionable steps that I immediately put to use.'
Mo was a wonderful teacher on how to improve our Shopify page. She gave us valuable information on how to increase sales and directed us to a team that made our web page look more professional. A .
Its been such a pleasure working with Mo. I don't know where my website would be without Mo! By no means am I a tech savvy person. Mo was clear in communication patient with my million questions and accessible - far exceeding my expectations.
My previous website was on Squarespace and I never considered Shopify prior to speaking with Mo. With her guidance I was able to build a MUCH better new website and feel very confident with the finished product. My favorite thing about working with Mo was the clarity each meeting - we strategically went through each section I was usually left with homework - rinse and repeat. It was always an extremely productive hour and went by so fast! Mo held my hand while building the website had a genuine interest in my success and advised on color logo layout page format - *everything*
Can't recommend Mo highly enough!'
Mo is great to work with. Her services and costs are clearly outlined and she really goes above and beyond to make sure you are getting the support you need to move your business forward. I worked with her over a period of 3 months and through a combination of video calls and email communication she helped me to optimize my Shopify settings improve the look of my store and gave me plenty of work to continue over time to make sure my business is growing. I highly recommend Mo for anyone looking for help with their store but who also wants to have an understanding of how to do things themselves.
Mo covered a lot of ground during her call. Her advice will definitely help take my store to a new level in 2021. She is very knowledgeable and I would definitely use her services again!
Mo is absolutely amazing! As newbies to Shopify she is exactly what we needed. She pointed out so many things we could do to improve our site and business and helped us with a lot of the coding pieces. Shes incredible hire her!'
I wish I would have done this sooner!!